// How Brite works

From the road to back on the road, in five steps.

No app needed, no account, no faffing. Here's exactly what happens from the moment you spot a Brite site to the moment you drive away — and what to do if anything's not perfect.

1
Step 1

Drive to a Brite site.

Two sites in Galway city: Galway Retail Park (H91 P5Y2, beside Currys Superstore) or Brite Ultra Sandy Road in Terryland (H91 X7PD, beside Sheils Ford). Both 24/7, well-lit, CCTV monitored.

Open the map →
2
Step 2

Plug the cable into your car.

Take the CCS connector out of the holster, plug it firmly into your car until it clicks. The session won't start if it's not fully seated. The dispenser LED goes green when it's ready.

3
Step 3

Tap your card, or start in the app.

Tap any contactless card or device on the reader on the main charger (the bigger box, not the dispenser). You'll hear a beep. If you're using the Charge Assist app, note the charger number beside the gun holster and press start in the app. Sit back and relax — the dispenser handles the rest.

4
Step 4 · If anything's not right

Need help? Chat with us.

Charge not starting? Cable stuck? Just a question? The "Need help?" button on every page of brite.ie opens a chat with our assistant — trained on real Brite info and the most common driver problems. Walks you through fixes, 24/7.

Open chat on brite.ie →
Charge won't start?
Take the cable out…
Try again ✓
💬 Need help?
5
Step 5 · If you need a VAT receipt

Need a receipt? Fill in the form.

Tapped a card and need a VAT invoice for the books? Pop in the date, time, site and amount from your bank app — we'll match it to your session and email a VAT receipt within one business day. No app, no account, no password.

Request a receipt →
BRITE EV CHARGING
SiteGalway Retail Pk
Date18 May
kWh34.2
Net€18.06
VAT 23%€4.16
Total€22.22
PAID

That's the whole thing.

Drive in, plug in, tap, drive off. Receipt and chat if you need them, both right here.

Find a charger → See pricing